Summer 2017 |
Office Assistant |
- Worked with Microsoft Office programs, including Microsoft Word and Microsoft Excel, to create delivery schedules, provide routing instructions, and calculate payments.
- Worked closely and proactively with delivery team to ensure that 3–5 sets of furniture arrived by their respective deadlines daily.
- Troubleshot delivery times and arrival times with customers and furniture suppliers, involving management when necessary.
- Answered customers’ questions about furniture products, delivery times, and arrival dates for new products, enhancing verbal communication and interpersonal skills.
- Collected and filed customers’ permission forms as well as wrote and assessed customer contracts.
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